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Last updated 2 November 2026

Help and early accesssupport@sochra.comOur team replies personally.
Privacy requestsprivacy@sochra.comCopies, corrections and deletion. We respond within one month.
Security issuessecurity@sochra.comVulnerabilities and urgent security issues.
Reply timeWithin 2 business daysMon–Fri 9:00–17:30 UK time. Never send passwords or other secrets.

Details

  • Email: support@sochra.com
  • What to include: the page you were on, what you expected, what happened, and a screenshot if you can. Never send passwords or other secrets.
  • Early access: if you've requested early access and haven't heard from us, email support@sochra.com from the same address.
  • Urgent security issues: security@sochra.com. Privacy requests: privacy@sochra.com.
  • Company: SOCHRA LIMITED, company number 17511908, registered office 122 Elvaston Road, North Wingfield, Chesterfield, England, S42 5GA

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